
Other Training & Consultancy client projects relevant to Business Transformational Change:
- Developed a learning and development programme for Laya Healthcare and successfully applied to the IDA to fund all training needs identified for the next 3 years.
- Completed lean reviews of the corporate sales process, complaints & query management process for a Laya Healthcare achieving efficiencies of between 15 -45%.
- Provide change management services to consolidate and centralize the finance function for the Musgrave Group
- Provide construction project management services for the Musgrave Group for the design, construction & fit out of office space for 160 people.
- Provide project management and process improvement services to EMEIA Order to Cash Finance Team for Apple Distribution Ireland
Track Record as Continuous Improvement Project Manager for the Musgrave Group Includes:
- Supporting the development of the Musgrave CI road map to deliver a “Better, Simpler, Faster and Cheaper” way of working across for the Musgrave Group.
- Rolled out and embed the Musgrave Continuous Improvement program in the Musgrave Wholesale Partners division including 10 regional wholesale branches.
- Responsible for end to end process reviews for the Promotions, Range, Stock Management and Labour Roster Musgrave core processes
- Conducted audits across the division to benchmark performance and identify areas for improvement.
- Built CI capability across the business functions by training all employees on site and developing departmental champions to oversee departmental continuous improvement projects.
- Delivered target benefits for key projects around Stock Loss, Customer Profitability and Kaizen.
Achievements across the Musgrave Group includes:
- Delivered CI projects that achieved €1.8m cost and margin benefits over 3 years.
- Ensured the delivery of approx. 35 projects.
- Completed Continuous Improvement Audits of all departments in Musgrave Wholesale Partners.
- Trained 180 colleagues in Continuous Improvement Methodology.
- Set up a CI structure/governance across the 7 Musgrave Wholesale branches.
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